* fix: make replyToMode 'off' actually prevent threading in Slack Three independent bugs caused Slack replies to always create threads even when replyToMode was set to 'off': 1. Typing indicator created threads via statusThreadTs fallback (#16868) - resolveSlackThreadTargets fell back to messageTs for statusThreadTs - 'is typing...' was posted as thread reply, creating a thread - Fix: remove messageTs fallback, let statusThreadTs be undefined 2. [[reply_to_current]] tags bypassed replyToMode entirely (#16080) - Slack dock had allowExplicitReplyTagsWhenOff: true - Reply tags from system prompt always threaded regardless of config - Fix: set allowExplicitReplyTagsWhenOff to false for Slack 3. Contradictory replyToMode defaults in codebase (#20827) - monitor/provider.ts defaulted to 'all' - accounts.ts defaulted to 'off' (matching docs) - Fix: align provider.ts default to 'off' per documentation Fixes: openclaw/openclaw#16868, openclaw/openclaw#16080, openclaw/openclaw#20827 * fix(slack): respect replyToMode in DMs even with typing indicator thread When replyToMode is 'off' in DMs, replies should stay in the main conversation even when the typing indicator creates a thread context. Previously, when incomingThreadTs was set (from the typing indicator's thread), replyToMode was forced to 'all', causing all replies to go into the thread. Now, for direct messages, the user's configured replyToMode is always respected. For channels/groups, the existing behavior is preserved (stay in thread if already in one). This fix: - Keeps the typing indicator working (statusThreadTs fallback preserved) - Prevents DM replies from being forced into threads - Maintains channel thread continuity Fixes #16868 * refactor(slack): eliminate redundant resolveSlackThreadContext call - Add isThreadReply to resolveSlackThreadTargets return value - Remove duplicate call in dispatch.ts - Addresses greptile review feedback with cleaner DRY approach * docs(slack): add JSDoc to resolveSlackThreadTargets Document return values including isThreadReply distinction between genuine user thread replies vs bot status message thread context. * docs(changelog): record Slack replyToMode off threading fixes --------- Co-authored-by: James <jamesrp13@gmail.com> Co-authored-by: theoseo <suhong.seo@gmail.com>
16 KiB
summary, read_when, title
| summary | read_when | title | |
|---|---|---|---|
| Slack setup and runtime behavior (Socket Mode + HTTP Events API) |
|
Slack |
Slack
Status: production-ready for DMs + channels via Slack app integrations. Default mode is Socket Mode; HTTP Events API mode is also supported.
Slack DMs default to pairing mode. Native command behavior and command catalog. Cross-channel diagnostics and repair playbooks.Quick setup
In Slack app settings: - enable **Socket Mode**
- create **App Token** (`xapp-...`) with `connections:write`
- install app and copy **Bot Token** (`xoxb-...`)
</Step>
<Step title="Configure OpenClaw">
{
channels: {
slack: {
enabled: true,
mode: "socket",
appToken: "xapp-...",
botToken: "xoxb-...",
},
},
}
Env fallback (default account only):
SLACK_APP_TOKEN=xapp-...
SLACK_BOT_TOKEN=xoxb-...
</Step>
<Step title="Subscribe app events">
Subscribe bot events for:
- `app_mention`
- `message.channels`, `message.groups`, `message.im`, `message.mpim`
- `reaction_added`, `reaction_removed`
- `member_joined_channel`, `member_left_channel`
- `channel_rename`
- `pin_added`, `pin_removed`
Also enable App Home **Messages Tab** for DMs.
</Step>
<Step title="Start gateway">
openclaw gateway
</Step>
</Steps>
- set mode to HTTP (`channels.slack.mode="http"`)
- copy Slack **Signing Secret**
- set Event Subscriptions + Interactivity + Slash command Request URL to the same webhook path (default `/slack/events`)
</Step>
<Step title="Configure OpenClaw HTTP mode">
{
channels: {
slack: {
enabled: true,
mode: "http",
botToken: "xoxb-...",
signingSecret: "your-signing-secret",
webhookPath: "/slack/events",
},
},
}
</Step>
<Step title="Use unique webhook paths for multi-account HTTP">
Per-account HTTP mode is supported.
Give each account a distinct `webhookPath` so registrations do not collide.
</Step>
</Steps>
Token model
botToken+appTokenare required for Socket Mode.- HTTP mode requires
botToken+signingSecret. - Config tokens override env fallback.
SLACK_BOT_TOKEN/SLACK_APP_TOKENenv fallback applies only to the default account.userToken(xoxp-...) is config-only (no env fallback) and defaults to read-only behavior (userTokenReadOnly: true).- Optional: add
chat:write.customizeif you want outgoing messages to use the active agent identity (customusernameand icon).icon_emojiuses:emoji_name:syntax.
Access control and routing
`channels.slack.dmPolicy` controls DM access (legacy: `channels.slack.dm.policy`):- `pairing` (default)
- `allowlist`
- `open` (requires `channels.slack.allowFrom` to include `"*"`; legacy: `channels.slack.dm.allowFrom`)
- `disabled`
DM flags:
- `dm.enabled` (default true)
- `channels.slack.allowFrom` (preferred)
- `dm.allowFrom` (legacy)
- `dm.groupEnabled` (group DMs default false)
- `dm.groupChannels` (optional MPIM allowlist)
Pairing in DMs uses `openclaw pairing approve slack <code>`.
`channels.slack.groupPolicy` controls channel handling:
- `open`
- `allowlist`
- `disabled`
Channel allowlist lives under `channels.slack.channels`.
Runtime note: if `channels.slack` is completely missing (env-only setup), runtime falls back to `groupPolicy="allowlist"` and logs a warning (even if `channels.defaults.groupPolicy` is set).
Name/ID resolution:
- channel allowlist entries and DM allowlist entries are resolved at startup when token access allows
- unresolved entries are kept as configured
Channel messages are mention-gated by default.
Mention sources:
- explicit app mention (`<@botId>`)
- mention regex patterns (`agents.list[].groupChat.mentionPatterns`, fallback `messages.groupChat.mentionPatterns`)
- implicit reply-to-bot thread behavior
Per-channel controls (`channels.slack.channels.<id|name>`):
- `requireMention`
- `users` (allowlist)
- `allowBots`
- `skills`
- `systemPrompt`
- `tools`, `toolsBySender`
Commands and slash behavior
- Native command auto-mode is off for Slack (
commands.native: "auto"does not enable Slack native commands). - Enable native Slack command handlers with
channels.slack.commands.native: true(or globalcommands.native: true). - When native commands are enabled, register matching slash commands in Slack (
/<command>names). - If native commands are not enabled, you can run a single configured slash command via
channels.slack.slashCommand. - Native arg menus now adapt their rendering strategy:
- up to 5 options: button blocks
- 6-100 options: static select menu
- more than 100 options: external select with async option filtering when interactivity options handlers are available
- if encoded option values exceed Slack limits, the flow falls back to buttons
- For long option payloads, Slash command argument menus use a confirm dialog before dispatching a selected value.
Default slash command settings:
enabled: falsename: "openclaw"sessionPrefix: "slack:slash"ephemeral: true
Slash sessions use isolated keys:
agent:<agentId>:slack:slash:<userId>
and still route command execution against the target conversation session (CommandTargetSessionKey).
Threading, sessions, and reply tags
- DMs route as
direct; channels aschannel; MPIMs asgroup. - With default
session.dmScope=main, Slack DMs collapse to agent main session. - Channel sessions:
agent:<agentId>:slack:channel:<channelId>. - Thread replies can create thread session suffixes (
:thread:<threadTs>) when applicable. channels.slack.thread.historyScopedefault isthread;thread.inheritParentdefault isfalse.channels.slack.thread.initialHistoryLimitcontrols how many existing thread messages are fetched when a new thread session starts (default20; set0to disable).
Reply threading controls:
channels.slack.replyToMode:off|first|all(defaultoff)channels.slack.replyToModeByChatType: perdirect|group|channel- legacy fallback for direct chats:
channels.slack.dm.replyToMode
Manual reply tags are supported:
[[reply_to_current]][[reply_to:<id>]]
Note: replyToMode="off" disables all reply threading in Slack, including explicit [[reply_to_*]] tags. This differs from Telegram, where explicit tags are still honored in "off" mode. The difference reflects the platform threading models: Slack threads hide messages from the channel, while Telegram replies remain visible in the main chat flow.
Media, chunking, and delivery
Slack file attachments are downloaded from Slack-hosted private URLs (token-authenticated request flow) and written to the media store when fetch succeeds and size limits permit.Runtime inbound size cap defaults to `20MB` unless overridden by `channels.slack.mediaMaxMb`.
- text chunks use `channels.slack.textChunkLimit` (default 4000)
- `channels.slack.chunkMode="newline"` enables paragraph-first splitting
- file sends use Slack upload APIs and can include thread replies (`thread_ts`)
- outbound media cap follows `channels.slack.mediaMaxMb` when configured; otherwise channel sends use MIME-kind defaults from media pipeline
Preferred explicit targets:
- `user:<id>` for DMs
- `channel:<id>` for channels
Slack DMs are opened via Slack conversation APIs when sending to user targets.
Actions and gates
Slack actions are controlled by channels.slack.actions.*.
Available action groups in current Slack tooling:
| Group | Default |
|---|---|
| messages | enabled |
| reactions | enabled |
| pins | enabled |
| memberInfo | enabled |
| emojiList | enabled |
Events and operational behavior
- Message edits/deletes/thread broadcasts are mapped into system events.
- Reaction add/remove events are mapped into system events.
- Member join/leave, channel created/renamed, and pin add/remove events are mapped into system events.
- Assistant thread status updates (for "is typing..." indicators in threads) use
assistant.threads.setStatusand require bot scopeassistant:write. channel_id_changedcan migrate channel config keys whenconfigWritesis enabled.- Channel topic/purpose metadata is treated as untrusted context and can be injected into routing context.
- Block actions and modal interactions emit structured
Slack interaction: ...system events with rich payload fields:- block actions: selected values, labels, picker values, and
workflow_*metadata - modal
view_submissionandview_closedevents with routed channel metadata and form inputs
- block actions: selected values, labels, picker values, and
Ack reactions
ackReaction sends an acknowledgement emoji while OpenClaw is processing an inbound message.
Resolution order:
channels.slack.accounts.<accountId>.ackReactionchannels.slack.ackReactionmessages.ackReaction- agent identity emoji fallback (
agents.list[].identity.emoji, else "👀")
Notes:
- Slack expects shortcodes (for example
"eyes"). - Use
""to disable the reaction for a channel or account.
Manifest and scope checklist
{
"display_information": {
"name": "OpenClaw",
"description": "Slack connector for OpenClaw"
},
"features": {
"bot_user": {
"display_name": "OpenClaw",
"always_online": false
},
"app_home": {
"messages_tab_enabled": true,
"messages_tab_read_only_enabled": false
},
"slash_commands": [
{
"command": "/openclaw",
"description": "Send a message to OpenClaw",
"should_escape": false
}
]
},
"oauth_config": {
"scopes": {
"bot": [
"chat:write",
"channels:history",
"channels:read",
"groups:history",
"im:history",
"mpim:history",
"users:read",
"app_mentions:read",
"assistant:write",
"reactions:read",
"reactions:write",
"pins:read",
"pins:write",
"emoji:read",
"commands",
"files:read",
"files:write"
]
}
},
"settings": {
"socket_mode_enabled": true,
"event_subscriptions": {
"bot_events": [
"app_mention",
"message.channels",
"message.groups",
"message.im",
"message.mpim",
"reaction_added",
"reaction_removed",
"member_joined_channel",
"member_left_channel",
"channel_rename",
"pin_added",
"pin_removed"
]
}
}
}
- `channels:history`, `groups:history`, `im:history`, `mpim:history`
- `channels:read`, `groups:read`, `im:read`, `mpim:read`
- `users:read`
- `reactions:read`
- `pins:read`
- `emoji:read`
- `search:read` (if you depend on Slack search reads)
Troubleshooting
Check, in order:- `groupPolicy`
- channel allowlist (`channels.slack.channels`)
- `requireMention`
- per-channel `users` allowlist
Useful commands:
openclaw channels status --probe
openclaw logs --follow
openclaw doctor
- `channels.slack.dm.enabled`
- `channels.slack.dmPolicy` (or legacy `channels.slack.dm.policy`)
- pairing approvals / allowlist entries
openclaw pairing list slack
- signing secret
- webhook path
- Slack Request URLs (Events + Interactivity + Slash Commands)
- unique `webhookPath` per HTTP account
Verify whether you intended:
- native command mode (`channels.slack.commands.native: true`) with matching slash commands registered in Slack
- or single slash command mode (`channels.slack.slashCommand.enabled: true`)
Also check `commands.useAccessGroups` and channel/user allowlists.
Text streaming
OpenClaw supports Slack native text streaming via the Agents and AI Apps API.
channels.slack.streaming controls live preview behavior:
off: disable live preview streaming.partial(default): replace preview text with the latest partial output.block: append chunked preview updates.progress: show progress status text while generating, then send final text.
channels.slack.nativeStreaming controls Slack's native streaming API (chat.startStream / chat.appendStream / chat.stopStream) when streaming is partial (default: true).
Disable native Slack streaming (keep draft preview behavior):
channels:
slack:
streaming: partial
nativeStreaming: false
Legacy keys:
channels.slack.streamMode(replace | status_final | append) is auto-migrated tochannels.slack.streaming.- boolean
channels.slack.streamingis auto-migrated tochannels.slack.nativeStreaming.
Requirements
- Enable Agents and AI Apps in your Slack app settings.
- Ensure the app has the
assistant:writescope. - A reply thread must be available for that message. Thread selection still follows
replyToMode.
Behavior
- First text chunk starts a stream (
chat.startStream). - Later text chunks append to the same stream (
chat.appendStream). - End of reply finalizes stream (
chat.stopStream). - Media and non-text payloads fall back to normal delivery.
- If streaming fails mid-reply, OpenClaw falls back to normal delivery for remaining payloads.
Configuration reference pointers
Primary reference:
-
Configuration reference - Slack
High-signal Slack fields:
- mode/auth:
mode,botToken,appToken,signingSecret,webhookPath,accounts.* - DM access:
dm.enabled,dmPolicy,allowFrom(legacy:dm.policy,dm.allowFrom),dm.groupEnabled,dm.groupChannels - channel access:
groupPolicy,channels.*,channels.*.users,channels.*.requireMention - threading/history:
replyToMode,replyToModeByChatType,thread.*,historyLimit,dmHistoryLimit,dms.*.historyLimit - delivery:
textChunkLimit,chunkMode,mediaMaxMb,streaming,nativeStreaming - ops/features:
configWrites,commands.native,slashCommand.*,actions.*,userToken,userTokenReadOnly
- mode/auth: